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The iphone is going to become very mainstream once it is released on Vodafone (January) and Orange (before XMAS) soon. Once the iphone exclusivity deal ended in France with Orange it went from a 15% to 40% market share.
Also, smart phones will in the next year or two will not longer be for a niche, early adopter crowd but widely adopted by the general public. The Mobile market (not handsets but accessing services and mobile web) is going to be huge and is about to hit fast growth just as the internet did a few years ago. Hence the reason the likes of Google (building adsense for mobiles), PayPal etc. are scrambling to get into the market. For example, 2 million people in the U.K now use mobile banking services on their phone up a 100% from last year. AQA 63336 received 4 million texts last year.
Therefore its is crucial that companies jump on this so called bandwagon as soon as possible to understand and learn from it, otherwise they will be caught out as did many companies who did not adapt to the rise of the internet.
I think overall, any business which wants to remain competitive needs to understand how their customers are accessing information, and they need to be prepared for changes. But they shouldn't simply do something because it is in the news. They should do it because it is strategically appropriate for their business, their market and their future. That may indeed be an iPhone app. But it may also be something else.
http://technology.inc.com/telecom/articles/2009...